Frequently Asked Questions
Find answers to common questions about our link sharing platform
Getting Started
How do I create my first link?
Sign up for an account, then click "Create Link" in your dashboard. Enter your original URL, customize the short code if desired, and save. Your shortened link will be ready to use immediately.
Is there a limit to how many links I can create?
Free accounts can create up to 10 links. Premium subscribers get unlimited link creation and additional features like custom domains and advanced analytics.
Can I customize my short links?
Yes! You can choose custom short codes for your links (e.g., yourdomain.com/mybrand). Premium users can also use custom domains.
How long do my links stay active?
Your links remain active indefinitely as long as your account is in good standing. You can also set expiration dates for specific links if needed.
Monetization & Earnings
How does link monetization work?
When someone clicks your monetized link, they'll see a brief advertisement before being redirected to your original URL. You earn money based on the number of clicks and your location's CPM rates.
How much can I earn per click?
Earnings vary by location and traffic quality. Typically, you can earn between $0.001 to $0.05 per click, with higher rates for premium traffic sources and certain geographic locations.
When do I get paid?
We process payments monthly. You can request withdrawals once you reach the minimum threshold (₹100 for Indian users, $10 for international users).
What payment methods do you support?
We support PayPal, Stripe, bank transfers, UPI (India), and cryptocurrency payments. Payment options may vary by region.
Analytics & Tracking
What analytics do you provide?
We provide comprehensive analytics including click counts, geographic data, device information, referrer sources, and real-time tracking. Premium users get access to advanced analytics and custom reports.
How accurate are the click statistics?
Our system filters out bot traffic and invalid clicks to provide accurate statistics. We use advanced fraud detection to ensure data quality.
Can I export my analytics data?
Yes! You can export your analytics data in CSV, JSON, or PDF formats. Premium users get access to API endpoints for automated data retrieval.
Security & Privacy
Is my data secure?
Absolutely! We use industry-standard encryption, secure servers, and follow GDPR compliance guidelines. Your data is never sold to third parties.
Can I password-protect my links?
Yes! Premium users can add password protection to their links, ensuring only authorized users can access the content.
What happens if I violate the terms of service?
We have a zero-tolerance policy for spam, malware, or illegal content. Violations may result in account suspension or termination. Please review our Acceptable Use Policy.
Technical Support
What if my link isn't working?
First, check if your original URL is still accessible. If the issue persists, contact our support team with your link details and we'll investigate immediately.
Do you have an API?
Yes! We provide a comprehensive REST API for developers. Premium users get higher rate limits and additional endpoints. Check our API Documentation.
How can I contact support?
You can reach our support team through our contact form, email at support{{ config('app.domain') }}, or through the help section in your dashboard.
Still Have Questions?
Our support team is here to help you get the most out of our platform.