Privacy Policy

1. Introduction

CoolPosts ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI blogging and content creation platform.

2. Information We Collect

2.1 Personal Information

We collect information you provide directly to us:

• Name and email address when you register
• Payment information for subscriptions
• Profile information and preferences
• Communication with our support team

2.2 Usage Information

We automatically collect certain information:

• IP address and device information
• Browser type and operating system
• Pages visited and time spent
• Link clicks and interactions
• Referral sources and campaigns

2.3 Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage
• Provide personalized content and ads
• Improve our services and user experience

For details on cookies and tracking technologies, see our Cookie Policy.

3. How We Use Your Information

We use the collected information for:

• Providing and maintaining our services
• Processing payments and subscriptions
• Analyzing usage patterns and improving features
• Personalizing your experience
• Communicating with you about updates and offers
• Preventing fraud and ensuring security
• Complying with legal obligations

We process data based on user consent, contractual necessity, and legitimate business interests.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, such as:

• Payment processors (Stripe, PayPal, etc.)
• Analytics services (Google Analytics)
• Email service providers
• Cloud hosting and storage services

4.2 Legal Requirements

We may disclose information when required by law or to protect our rights and safety.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.

5. Data Security

We implement appropriate security measures to protect your information:

• Encryption of sensitive data in transit and at rest
• Regular security audits and updates
• Access controls and authentication
• Secure payment processing
• Regular backups and disaster recovery

6. Your Rights and Choices

6.1 Access and Control

You have the right to:

• Access your personal information
• Update or correct your information
• Delete your account and data
• Export your data in a portable format
• Opt-out of marketing communications

Users may request data access, correction, or deletion by emailing support@coolposts.site.

6.2 Cookie Preferences

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect functionality.

7. GDPR Compliance (EU Users)

For users in the European Union, we comply with the General Data Protection Regulation (GDPR):

• Legal Basis: We process data based on consent, contract performance, and legitimate interests
• Data Retention: We retain data only as long as necessary for the purposes outlined
• Data Transfer: We ensure adequate protection for international data transfers
• Breach Notification: We notify authorities and users of data breaches within 72 hours

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

9. Third-Party Links

Our platform contains links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Data Retention

We retain your information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Account data is retained for up to 3 years after account deletion. Analytics data is anonymized. Emails are retained until you unsubscribe.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or through our platform. Your continued use of our service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: